Frequently asked questions
Yes, Perth Wine Barrel Event Hire offers delivery and collection for your events. We handle everything, so you can enjoy your celebration without worrying about logistics. Additional fees may apply based on location and rental details. Contact our office for a quotation on delivery and collection to your event location.
Yes, at Perth Wine Barrel Event Hire, we place the wine barrels and tables into position, and handle the setup of all items included in your hire package. The cost of this service is included in the delivery and collection fees. Contact our office for a quotation.
There is no maximum period, however, hire prices for the wine barrels and other equipment are based on a 24 hour hire period.
We generally deliver the day before your event or on the day itself — whichever suits you best. Collection is typically the day after your event, at a time that works for you. If we have multiple collections scheduled, we'll coordinate with you in advance to ensure a smooth pickup.
For your safety and convenience we manage the full delivery, setup, and collection process—pickup is not available.
The Hirer is responsible for ensuring clear, unobstructed access to the event site. We must be notified in advance of any access considerations such as stairs, steep driveways, narrow pathways, obstructions, or even the presence of dogs that may hinder the delivery time. Providing accurate information about site access helps ensure a smooth and stress-free delivery and collection process. Additional charges may apply if access is restricted or if extra time, labour, or equipment is needed to complete the delivery. Communication is the key here.
Yes. We prefer to email a quotation based on your requirements. This can then be electronically accepted or declined. If accepted, we will send you an invoice for the deposit to secure your booking.
To secure your booking and reserve the requested hire equipment, a non-refundable deposit of 50% of the quoted amount is required within 7 days of the tax invoice date. If the deposit is not received within this period, the booking will lapse.
Final payment is due 14 days before your event.
The Hirer can make payments with Visa and Mastercard debit and credit cards, Apple Pay, Google Pay, and Electronic Funds Transfer (EFT) as per the Supplier’s bank account details on the tax invoice.
Yes. Choose the items that you wish to hire (add to cart) and follow the process through to checkout. There is no provision on the website for deposits, partial payments, and bonds. Payments made via the website are charged in full to secure the booking. We will contact you to confirm the booking and advise of any additional charges that may be due.
At our discretion, a refundable bond may be required as part of the final payment. The bond will be returned to the Hirer once all equipment is received in good condition, undamaged, and as originally delivered. See the Terms and Conditions on our website.
The Hirer may cancel up to 14 days prior to the event; however, the 50% deposit will be forfeited. If full payment has been made, 50% of the total payment will be refunded.
Cancellations made within 0–14 days of the event will incur a cancellation fee of 75% of the total invoice value. This includes forfeiture of the deposit plus an additional 25% charge.
The Hirer is responsible for all equipment from the time of delivery until collection. Upon delivery, the Hirer must check and confirm that all items have been received in the correct quantities and are free from damage or breakage.
After use, all equipment must be cleaned, packed back into the provided storage boxes, and stacked ready for collection. Any items that are lost, stolen, or returned damaged will incur repair or replacement costs, which will be charged to the Hirer.
GST is calculated on the total cost of your hire items and delivery fee and is itemised separately on your tax invoice. All listed hire prices are exclusive of GST.
