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Privacy Policy

​At Perth Wine Barrel Event Hire (ABN: 33 620 218 479) we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and store the personal information you provide to us through our website, over email, and via phone contact.

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1. What Information We Collect

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We may collect the following personal information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Event details (e.g. date, location, type of hire)

  • Any other information you voluntarily provide via forms or direct communication

 

2. How We Collect Information

 

We collect information when you:

  • Submit an enquiry or booking form via our website

  • Contact us via email or phone

  • Subscribe to updates or promotional material (if applicable)

  • Provide feedback or reviews

 

3. Why We Collect Your Information

 

We collect your personal information to:

  • Respond to your enquiries and provide quotes

  • Process and manage your bookings

  • Communicate with you about your event or hire needs

  • Send important updates about your order

  • Improve our customer service and website experience

 

We do not sell, rent, or trade your personal information to third parties.

 

4. How We Store and Protect Your Information

 

We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse. This includes secure storage systems and limiting access to only those within our business that need it for business purposes.

 

5. Third-Party Services

 

We may use trusted third-party tools (e.g. website hosting, email marketing, or booking systems) that help us operate our business. These providers are also bound to keep your data secure and only use it for agreed purposes.

 

6. Payment Processors

 

When you make a payment through our website or via invoice, your payment details are processed securely by a third-party payment processor (e.g. Square or Stripe). We do not store your full payment details (such as card numbers) though we may ask you for your credit card details to process payments or as security for hired equipment. These payment processors comply with industry standards for data security and privacy and are responsible for the safe handling of your financial information.

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7. Your Rights

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You have the right to:

  • Know the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Withdraw your consent or request deletion of information.

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To do so, please contact us directly using the details below.

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8. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

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Perth Wine Barrel Event Hire
Email: sales@perthwinebarrelhire.com.au
Phone: 0488 965 204
Website: www.perthwinebarrelhire.com.au

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